Keen Gardener Discount Code

Helpful tips and questions about Keen Gardener voucher codes & deals

Shop at Keen Gardener

Keen Gardener is a British garden retailer specialising in all the equipment and accessories you need to make your garden more vibrant, beautiful and homely. Originally founded in 2002 by Roy and Josephine Keen, the company has grown considerably in that short time. In 2006, the company was taken over by the Pethick family, giving it the motto "The Friendly Family Run Garden Retailer". But no matter who is currently at the helm, one thing is always certain about the company: it wants nothing more than for you to grow the garden of your dreams. Products for hobbies and leisure activities include things like barbecues and barbecue accessories, bird feeders and even furniture. For the actual cultivation and maintenance of the garden, products like greenhouses, power tools and irrigation systems are of great use.

The best thing about this company is the fact that it doesn't forget the family values with which it is run when it comes to prices. This means that you can always find some of the most competitive prices in the shop, as well as some of the hottest deals on garden tools and accessories. These deals can be found in the daily low prices, the regular clearance sales and even the 'mega deal of the week' promotions. But that's not the end of the offer for you. If you sign up for the shop's regular newsletter or follow them on social media, you can be sure you won't miss out on a hot deal as it will show up in your inbox or feed as soon as it's available. Additionally, you can save instantly on everything you need for your garden with a Keen Gardener discount code.

Are you interested in a wider voucher selection?

Browse the finest Home & Garden discount codes for the most well-known stores, such as for:

• • Walls and Floorss
• • Garden Trading and others.

FAQs about Keen Gardener

How to redeem a discount for the Keen Gardener store?

1. Grab the Keen Gardener discount code you want to use in the shop before you go to the website.
2. Add everything you want to buy from the shop to your basket and view the basket.
3. Enter your Keen Gardener coupon code in the discount code text box before clicking 'Add' to redeem it.
4. Enter a delivery profile by providing your name, address and contact details. Also indicate whether or not these details should also be used for your billing profile. If these details differ, you will need to enter them separately.
5. Proceed to checkout.
6. Select the shipping method you want to use and pay for this order.
7. Select the payment method you want to use for this order before submitting your payment details.
8. Check your order. If everything looks correct, you are sure your promotional code has been applied and your details have been submitted correctly, confirm payment to place the order.

Does Keen Gardener offer a price guarantee?

Keen Gardener's Low Price Guarantee applies to all products in the shop's online catalogue. This means that items sold on auction websites and wholesale websites are not eligible for price matching. However, you can claim the Low Price Promise on any eligible item by emailing the Keen Gardener service team via the online contact form.

What is the refund policy of Keen Gardener?

Sometimes it takes a few tries to find the right gardening product. That's why Keen Gardener offers every customer a 30-day return policy. If you return faulty goods, Keen Gardener's shipping department will cover the cost of the return. In the rare case that you have received an incorrect item, it is best to take a scannable photo and send it to Keen Gardener customer service. They will arrange a time to collect the return and you will not have to pay for a replacement item.

Where does Keen Gardener ship to?

Keen Gardener only ships to the UK.

When will my Keen Gardener order be shipped?

Keen Gardener will attempt to dispatch the goods on the same day that the order is received. However, this is only possible if the order is received before 2pm, unless a longer delivery time is specified or the goods come directly from the manufacturer.

My Keen Gardener order has not arrived. What can I do?

Most orders will be dispatched the next working day if received before 2pm, unless a longer delivery time is specified. However, some orders may take longer to arrive, especially for items sent by Royal Mail. The Post Office cannot be held responsible if an item is lost after the delivery company has followed instructions to leave the delivery in an unsafe location. If your order has not arrived and you provided a valid email address at the time of purchase and received your order confirmation, then if your item was sent by courier, you will have received an email from the courier with tracking information. Please check your tracking information at www.dpd.co.uk for an update on your order; if your tracking information indicates a problem, please contact DPD directly to arrange a redelivery. If you have not received tracking information, your order was sent by Royal Mail or is being delivered directly by the manufacturer. For items sent by Royal Mail, you should wait up to 14 days before reporting a delivery that has not reached you. If your order has still not arrived after 14 days and you have not been notified of a delay in the delivery of your order, please contact the manufacturer via an online contact form so they can resolve the issue.

How long will it take for a Keen Gardener refund to appear on my card?

All refunds can only be credited back to the card you used to place your order; refunds will be processed once all the criteria listed on this page regarding the reason for a refund have been met. Please note that from the time a refund is processed by our team, it can take up to 5 working days for it to appear on your statement.

Keen Gardener sent me the wrong item. What do I need to do?

If you believe that the item you have been sent is not the correct item you ordered, please contact the company via the online contact form within 14 days of receiving your order and provide a digital photo if applicable.

How can I contact Keen Gardener's customer service?

You can reach Keen Gardener customer service by phone during normal business hours on 01789 763 336. If you have an email enquiry about landscaping supplies, applying for a finance plan or downloading one of Keen Gardener's information guides, direct your message to [email protected]. You can also chat with a Keen Gardener representative on Facebook Messenger or via Twitter.

Keen Gardener Head Office Location